Usually, you’ll get your items in 7 days*. Sometimes, if we’re really busy, it might take a bit longer. But don’t worry, if for any reason we can’t deliver within 9 days, you’ll get a full refund for the undelivered items.

*This is a requirement set by Riot Games. There’s nothing we can do to avoid it so we cannot deliver orders any sooner.

The following items are sold at LolSkinStore:

• Champions – added to your inventory.
• Skins – added to your inventory.
• Hextech Chest + Keys packs
• Masterwork Chest + Keys packs
• Little Legends Rare Eggs
• Mystery Skins – will add random permanent skins to your inventory (no need for essence to make them permanent).
• Premium Mystery Skins – will add random +975 RP permanent skins to your inventory (no need for essence to make them permanent).
• Mystery Champions – will add random permanent champions to your inventory (no need for essence to make them permanent).
• Vision wards – added to your inventory.
• Rune pages – added to your inventory.
• Seasonal passes.
• Summoner icons – added to your inventory.

We do not limit the number of items you can buy, but please note that you can only receive ten gifts every 24 hours due to Riot’s restrictions.

Content packs, such as event orbs or Hextech chests, count as one gift. Therefore, you could receive up to 10 packages of 50 orbs each (which converts to 500 orbs) every 24 hours.

For skins or champions, each item counts as a gift.
If you order more than ten items, we will deliver them gradually over different days, taking into account Riot’s limits.

We only offer service on EUW, EUNE, and NA servers. If your server is mentioned above and you do not find it in the list, it is likely under maintenance. It will be available again soon. We are sorry for the inconvenience.

Riot Games recently updated their gifting policy. Now, players must be friends for at least 7 days before we can send a gift, whereas it used to only require 24 hours. This change means that, unlike before, orders will take a week to be delivered.

We understand this may be different from your past experience, and we appreciate your patience. We’ll keep you updated via email, and if you have any further questions or concerns, feel free to contact us with your order number. We’re here to help!

If you made an error, make sure you do not accept our friend request (or remove our account from your friend list!) and contact us as soon as possible.

Please send us your corrected order information and attach your order number. Ensure everything is correct before sending it, as we can only change it once. After that, we will make the necessary changes and send you the corrected order information.