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General questions

How does LolSkinStore work?

Our process is designed to be as simple and user-friendly as possible:

  1. Make your order: Browse our selection and add your desired skins and/or loot to your cart. You can find almost every item in the game at up to 50% cheaper prices, including skins, champions, chests, orbs, and more! Once you’ve made your selection, proceed to checkout, fill in the required data, and make your payment.
  2. We prepare everything: We’ll send a friend request to your account right after payment. All you need to do is accept the friend request.
  3. You receive your items: Sit back and relax. Our automated system will send your order as a gift directly to your account. You don’t need to be online or do anything else – your items will arrive in your account, usually within 36 hours.

Enjoy your items and tell your friends about your great experience shopping at LolSkinStore!

Is LolSkinStore safe?

Absolutely! We prioritize your security and privacy. Our website uses strict security protocols when transmitting your payment data. We do not store any sensitive information on our servers, and we do not have access to your payment details.

All the RP we use in our service is either promotional or has been obtained from official resellers around the world. We also use RP directly obtained from the authorized reseller program known as Riot Access.

On which servers is your service available?

Our service is available on the main game servers, EU West, EU Nordic & East, and North America. We are constantly looking for opportunities to expand, so other servers may be added to this list soon.

I can't find my server in the list!

We only offer service on EUW, EUNE, and NA servers. If your server is mentioned above and you do not find it in the list, it is likely under maintenance. It will be available again soon. We are sorry for the inconvenience.

Do you need to access my account to deliver the items?

No! We only need your Riot ID to add you to our friend list. Once you confirm it and the required time* has passed, you will receive the items you ordered as gifts!

*In 96% of orders, the items are delivered in less than 48 hours.

Can I gift someone the items they want?

Yes! In the details form, right before payment, enter the Riot ID of the person you want to receive the gift. You can also add a custom message that will appear before opening the gift. Finally, make sure that the person you want to receive the gift accepts the friend request they will receive on their account!

If I've ordered before, will you use the same account to send me new orders?

While we’d love to streamline the process that way, we can’t guarantee we’ll always use the same account to send your new orders. This is because our accounts don’t have an infinite supply of RP, and sometimes the stock on a particular account might run out.

But don’t worry, we’ll always send a friend request from the account that will be gifting your order. Just make sure to accept it, and you’ll be all set!

About our items

Which items can I buy at LolSkinStore?

The following items are available for purchase at LolSkinStore:

  • Champions – added to your inventory.
  • Skins – added to your inventory.
  • Hextech Chest + Keys packs
  • Masterwork Chest + Keys packs
  • Mystery Skins – will add random permanent skins to your inventory (no need for essence to make them permanent).
  • Premium Mystery Skins – will add random +975 RP permanent skins to your inventory (no need for essence to make them permanent).
  • Mystery Champions – will add random permanent champions to your inventory (no need for essence to make them permanent).
  • Vision wards – added to your inventory.
  • Rune pages – added to your inventory.
  • Season passes.
  • Summoner icons – added to your inventory.

Which items are not available to buy?

These are the items you can’t purchase in our shop:

  • Legacy, prestige or victorious skins
  • Chromas
  • Clash tickets
  • Skin or champion bundles
  • Emotes
  • Eternals
  • Arena skins
  • Boosts
  • RP

Is there any limit on the purchase of items?

We do not limit the number of items you can buy, but please note that you can only receive ten gifts every 24 hours due to Riot’s restrictions.

Content packs, such as event orbs or Hextech chests, count as one gift. Therefore, you could receive up to 10 packages of 50 orbs each (which converts to 500 orbs) every 24 hours.

For skins or champions, each item counts as a gift.
If you order more than ten items, we will deliver them gradually over different days, taking into account Riot’s limits.

About the payment

How can I pay for the items?

We accept a variety of payment methods for your convenience. You can pay using Mastercard, Visa, Maestro, and American Express cards. We also accept Google Pay and Apple Pay.

Depending on your country, we may also accept Klarna and/or iDEAL.

I've made the payment, what now?

Once your payment is processed, we’ll send you an email containing your order information and a friend request. Please confirm this friend request as soon as possible. After that, you don’t need to do anything else. Our automated system will take care of everything and send your order as a gift directly to your account. You don’t need to be online or do anything else – your items will arrive in your account, usually within 36 hours.

We are committed to ensuring that you have a great experience shopping at LolSkinStore. If for any reason there is a delay in your order, we will keep you informed.

After the payment

How long will it take for my order to be delivered?

Usually, you’ll get your items within 36 hours. Sometimes, if we’re really busy, it might take a bit longer. But don’t worry, if for some reason we can’t deliver within 96 hours, you’ll get a full refund for the undelivered items.

It's been over two days since my order is being processed. What's going on?

We usually deliver orders within 36 hours, but sometimes, due to high demand, orders may be delayed by up to an exceptional limit of 96 hours.

If your order is taking longer than usual, we’ll send you an email to keep you updated on the situation and let you know when we expect to deliver it. If we can’t deliver your order within 96 hours, you’ll get a refund for the undelivered items.

If you need more information about your order, don’t hesitate to reach out to us with your order number, and we’ll be happy to help.

I want a refund

We can issue refunds if your order is still processing. However, please note that we are unable to return items that have already been delivered.

I made a mistake when writing down my order details! Help!

If you made an error, make sure you do not accept our friend request (or remove our account from your friend list!) and contact us as soon as possible.

Please send us your corrected order information and attach your order number. Ensure everything is correct before sending it, as we can only change it once. After that, we will make the necessary changes and send you the corrected order information.

Any more questions? Contact us now!